Me: I think it’s not a good idea to design such a complicated registration form for a mobile website. Wouldn’t a username and password be enough? The more obstacles or steps you give your users, the fewer that will sign up.
Client: See, that’s exactly what the PDF link is for. Users can download instructions that detail how to fill in the form.
Client: Ideally, we’d have you come in every day of the work week, from 9am to 5pm.
Me: I’m sorry, I thought this was a contract position.
Client: It is! But we’d like you around in case anything comes up.
Me: Sorry, I’m a bit confused. This contract only allots 20-hours of my time. We’d burn through that within three days.
Client: Oh, I see why you’re confused. No, we just want you around. Just in case, you know? We’ll only pay you for the work you do.